F&B Restaurant / Banquet Supervisor [Japan]

 

F&B Restaurant / Banquet Supervisor

100woChao eruGuo toDi Yu niShu Qian nohoteruwoZhan Kai suruhirutonha, Xi binoJi Hui woWu Shu niTi Gong shimasu. Kai karetadoakaraHuan Ying noXiao Yan , soshiteTe Bie naTi Yan made, Si tachihaMei Nian Su Bo suruHe Bai Mo Ren monoLu Xing Zhe ni, Jue shiteWang rerukotonodekinaiHuan Ying woTi Gong shiteimasu. huratsugushitsupuburandonohirutonhoteruzu&rizotsuniJia e, uorudohuasutoria, LXR, konratsudo, kiyanopi, kiyuriokorekushiyon, daburutsuri, hirutongadenin, hanputonnado, samazamanaburandohuamirigaarimasu.

gurobarunaLu Xing gaShi Jie niYu eruYing Xiang woLi Jie dekiruFang ha, hirutonnochimumenbatoshiteDong kunoniZui Shi naRen Cai kamoshiremasen. nazenara, hirutondeha, Si tachigakokoniiruLi You woJue shiteWang renaikaradesu:oKe Yang , chimumenba, soshiteonawoTong Yang niXi baserukoto.

autoretsutoatendantoha, hoterutohirutonnoJi Zhun , Fang Zhen , Shou Shun niCong i, oKe Yang niZui Shi nasabisuwoTi Gong suruYi Fang de, Shi beWu yaYin miWu noXiao Lu De depurohuetsushiyonarunasabisuniXi waruShi Shi desu.

Shi Shi Nei Rong nitsuite

autoretsutoatendantotoshite, Yi Xia noYe Wu woZui Gao Shui Zhun deSui Xing suruZe Ren woFu imasu.

• oKe Yang nokotowoChang niNian Tou niZhi iteShi Shi niQu riZu mi, Gao iGu Ke sabisuYi Shi woWei Chi surukoto.

• oKe Yang yaTong Liao toMing Que nikomiyunikeshiyonwotorinagara, Ze Ren toinishiateibuwomotsuteWen Ti woJie Jue shi, poziteibunaYing Xiang woYu erukoto.

• hoterunoopereshiyonyaHuan Jing woXiang Shang saserutamenoaideayaTi An woTi Gong surukoto.

• hoterunooKe Yang yasapuraiyaniDui shite, hirutonhoterunosabisuyaShi She woJi Ji De niXuan Chuan surukoto.

• Zi Fen Zi Shen toZhi Chang noRen "noAn Quan woQue Bao suruFang Fa de, subetenoZhi Wu toZe Ren woSui Xing suru.

• Yin Shi meniyunoNei Rong niZi Xin woChi chi, gesutoniXiang shikuShuo Ming suru.

• Shi Shi niGuan suruYao Wang woLi Jie shi, Shi Qie naTi An wosuru.

• Shang Pin Zhi Shi niGuan suruchietsukurisutowoWan Cheng saseru.

• Yi naruGuo Ji nogesutoniHe uyounameniyuwoTi An surukotogadekiru.

• Ta noDian Pu nomeniyuniJing Tong shi, gesutoniTa noDian Pu woQuan merukotogadekiru.

• subetenoresutorantohoterunoYing Ye Shi Jian woBa Wo suru.

• hoterunooKe Yang niTa noresutoranyaJie noGuan Guang supotsutowooQuan mesurukotogadekiru.

• resutorannosabisuZhun Bei notamenochietsukurisutowoWan Liao suru.

• Xiao Yan degesutowoYing e, kotoyabatsugunadowoYun buShou Zhu kewoshi, Zi Ji Shao Jie wosurukotogadekiru.

• subetenogesutoniChi Yan Xi toJin Yan Xi noXi Wang woWen ki, teburumadeAn Nei suru.

• gesutonoZhi Wen yaYi Wen hasugunihuoroatsupushi, Da eganaiChang He hamaneziyaniQue Ren suru.

• subetenosabisuShou Shun gaYao Qiu sareruShui Zhun deShi Shi sareteirukotowoQue Ren suru.

• subetenoeriagaZuo Ye Shou Shun Shu niCong tsuteQing Sao sare, Wei Chi sareteirukotowoQue Ren suru.

• Zhi Ding saretaeriaNei nosubetenogesutonosabisuTi Yan niGe Ren De niZe Ren woChi tsu.

• Zi Fen noDan Dang sekushiyondenakutemo, resutoranniChu Ru risurusubetenogesutoniXiao Yan deAi Zan surukoto.

• gesutosabisuwoZui You Xian surukoto.

• Chang nipurohuetsushiyonarunaZhen ruWu iwosurukoto.

• Gong Ji De naYan Xie yaWu Li naYan Xie haBi keru.

• Shi Gu yaShi Jian gaatsutaChang He ha, supabaiza, ashisutantomaneziya, maneziyaniBao Gao surukoto.

• sonoTa , Ge riDang teraretaTuo Dang naZhi Wu toZe Ren woGuo tasukoto.

• Jing Ying Zhen ha, Du Zi noCai Liang de, Shi Qian noTong Zhi nashini, konoZhi Wu Nei Rong woBian Geng suruQuan Li woLiu Bao shimasu.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Outlet Attendant is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.

What will I be doing?

As the Outlet Attendant, you will be responsible for performing the following tasks to the highest standards:

• Maintain high customer service focus by approaching your job with the customers always in mind.

• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.

• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

• Confidently know the food and beverage menu contents and explain them in detail to guests.

• Understand dietary requirements and offer appropriate suggestions.

• Complete checklists on product knowledge.

• Make suggestions on the menu that might suit guests of different nationalities.

• Familiarize with menu items of all other outlets to recommend guests to other outlets.

• Confidently know opening hours of all restaurants and hotel outlets.

• Able to recommend other restaurants and city attractions to hotel guests.

• Complete the checklist on preparing the restaurant for service.

• Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.

• Ask all guest if they would prefer smoking or non-smoking tables and escort them to the table.

• Follow-up on any guest questions or queries immediately and if you don't have the answers, check with your Manager.

• Ensure that all service procedures are carried out to the standards required.

• Make sure all areas are cleaned and maintained in accordance with operating procedures.

• Take personal responsibility for the service experience of all guests in your designated area.

• Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.

• Give guest service the highest priority.

• Display professional behaviour at all times.

• Avoid offensive or impolite language.

• Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Si tachigaQiu meteiruRen Cai

hirutonburandonoautoretsutoatendantoha, Chang nioKe Yang notameni, Ta nochimumenbatoXie Li shinagaraDong iteimasu. konoYi Ge woCheng Gong saserutameniha, Ci noyounaTai Du , Xing Dong , sukiru, Jia Zhi Guan woWei Chi suruBi Yao gaarimasu.

• hosupitariteiniGuan suruGao Deng Jiao Yu matahaZhuan Men Jiao Yu woShou keteirukoto.

• bizinesunizuniDui Ying dekiruYing Yu Li.

• yaruQi toZe Ren Gan gaari, subetenoYe Wu niRe Yi womotsuteQu riZu mi, Ge Ren nopahuomansuwoXiang Shang saserutameniXin shiisukiruyaZhi Shi woXi De suruJi Hui wotsukamukotogadekiru.

• Rou Ruan Xing gaari, Yao Qiu sarerutasukunoSui Xing woHan me, Bian Hua suruYao Jian niXun Su katsuQian Xiang kiniDui Ying dekirukoto.

• chimuMu Biao woDa Cheng surutameni, Tong Liao toXie Li shi, sapotoshi, Gao ichimuYi Shi woWei Chi surukoto.

• Yin Shi Wu noZhun Bei yaGe Zhong arukoruYin Liao nosabisuniGuan suruJi Ben De naZhi Shi woYou shiteirukoto.

• meniyunoZhong Lei woJue e, An Chang shi, Tui Jin surukotogadekiru.

• opunmaindode, Ji Ji De naXing Ge noFang.

• Chang Shi Jian Qin Wu gaKe Neng de, Qian Xiang kinaZi Shi woChi tsuteirukoto.

hirutondeDong kukototoha?

hirutonha, Hao Hua nahurusabisuhoteruyarizotokara, Chang Qi Zhi Zai Xing suitoyaZhong Jia Ge Dai nohoterumade, Su Bo Bu Men woWang Luo suruShi Jie You Shu nohosupitariteiQi Ye desu. hobo1Shi Ji niwatatsute, hirutonhabizinesuyareziyawoLe shimuLu Xing Zhe ni, Zui Gao noSu Bo Shi She , sabisu, amenitei, Jia Zhi woTi Gong shitekimashita. hirutonha, Shi Jie Ge Di noburandodeZhuo Yue shitagesutoTi Yan woTi Gong surutoiuChuan Tong woShou riSok kerukotoniZhuan Xin shiteimasu. Di Qiu wohosupitariteinoGuang toWen morideMan tasutoiubiziyonnomoto, Si tachihachimutoshiteJie Shu shi, Mei Ri Shi Jie Zhong deSu Qing rashiihosupitariteiTi Yan woChuang Zao shiteimasu. soshite, sonoZhong Xin niirunoga, Su Qing rashiichimumenbadesu.

What are we looking for?

An Outlet Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.

• 1-2 years in a managerial position in a 4 / 5-star category hotel.

• Good command of English to meet business needs.

• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.

• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.

• Possess basic knowledge of food and beverage preparation and service of various alcoholic.

• Able to remember, recite and promote the variety of menu items.

• Open minded with an outgoing personality.

• Willing to work for long hours and possess a positive attitude.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

 

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